To reset your password on the SnapInspect web-app follow these steps:
Log into the web app
Click your name under the SnapInspect logo located on the top left-hand side of the app with a drop-down arrow next to it.
Click 'Reset Password'
You will be taken to a new screen asking you to reset your password. Fill in the required boxes and click 'Update'. This will take you back to the home screen with your password reset.