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Email Automation - Task Reminder Email

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Written by Talia Carstensen
Updated over a week ago

What Is Task Reminder Email?

The Task Reminder Email is sent out to relevant stakeholders, reminding them that a set task is due.

How to Set Up Task Reminder Email Automation

  1. Go to the Company Settings tab within the app.

  2. Select Settings, then choose Emails & Templates from the menu.

  3. Enter a name for your template in the designated field and select "Task Reminder Email" from the dropdown menu.

  4. Click on the "Add New Email Template" button to save your new template.

How to Edit Email Template

  1. Click on the area in the template where you want to insert the information.

  2. Click on the option for Dynamic Field to access the available data fields.

  3. Select the type of information you wish to add to your template from the provided options.
    ​

    • Company Logo

    • Address

    • Asset Manager

    • Reference

    • Task Title

    • Task Description

    • Task Link

    • Task Priority

    • Task Due Date

    • Category

    • Reminder Period

Please Note:

  • Dynamic information will be displayed in the email within [[ ]] for example [[Address]]

  • For additional Dynamic Fields, please contact support: support@snapinspect.com

How to Set Up Email Automation

Auto Email

  • Enable this option for emails to be sent automatically based on triggers. Once ticked, the email template will become live.

Auto Email To

  • Add all relevant recipients who need to receive the email. Using the format Contact(Tenant) ensures that only recipients associated with the specific asset will receive the email.

Please Note:

  • Add all relevant recipients who need to receive the email using the formats below without spaces between each recipient, ie Contact (Tenant),Contact (Owner),Inspector,Property Manager,email address,[[Asset Custom Field Name]], to ensure that only recipients associated with the specific asset will receive the email.

  • Ensure there is so spacing between each contact/email address if you decide to send this to multiple people.

Select Due Dates for Task Reminder Emails

  1. Choose the required amount (e.g., days or minutes).

  2. Click "Apply."

  3. Add multiple reminders if needed.

  4. To make reminders repetitive, select "Repetitive."

Save/Delete Template

  • After finalising your email template and settings, click 'Save Template.' If you wish to delete the template, click 'Delete.'

For more information about Email Automation, Please Click Here

If you have any additional questions or need support, please contact the team at support@snapinspect.com.

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